Sweet Nouveau

How do you ship your Caramels?

Our caramels are shipped USPS Priority Mail on Monday - Wednesday.  Please allow up to 24-48 hours for your tiems to be shipped.  Once items are shipped, you will receive and email confirmation with a tracking number.

Can I return my caramels once they are ordered?

Due to the nature of our products, unfortunately we are unable to accept returns.  However, if you are unsatisfied with your product in any way, we are happy to work with you to correct it.

Where do you ship your products?

We ship our products all across the U.S.

Where are you located? Do you have a store?

We produce our products in a shared commercial kitchen in LaGrange, Illinois.  We sell our products online and at various markets/shows throughout the Chicagoland area.  Please visit our Find Us Page to see our 2019 market schedule or visit our Wholesale Page to see a listing of stores that carry our products.  

Do you provide favors for weddings and special events?

Yes, we certainly do.  Please visit our Event Favors page to see a listing of available options for edible favors for your next event.