Our caramels and chocolates are shipped USPS Priority Mail on Monday - Wednesday. Please allow up to 24-48 hours for your tiems to be shipped. Our southern style pralines are made-to-order to guarantee freshness, so please allow extra processing time before shipping. Once items are shipped, you will receive and email confirmation with a tracking number.
Due to the nature of our products, unfortunately we are unable to accept returns. However, if you are unsatisfied with your product in any way, we are happy to work with you to correct it.
We ship our products all across the U.S.
We produce our products in a shared commercial kitchen facility in Hammond, Indiana. We sell our products online and at various markets/shows throughout the Chicagoland area. Please visit our FIND US page to see our 2021 market schedule and local stores and boutiques that carry our products.
Some (not most) of our products are made with gluten and nuts. PLEASE NOTE: Our products are produced in a commercial kitchen that uses shared equiptment that may come in contact with wheat, gluten, nuts, eggs, dairy and tree nuts. If you have severe allergies to any of the previous listed ingredients, we ask that you please refrain from purchasing and consuming our products.
Yes, we certainly do. Cake tasting boxes are availbale 6 times a year. The fee is $30.
Wedding cake servings are 1"x2" pieces.
We only take a very limited number of wedding cakes each weekend. We recommend contacting us 3-6 months in advance.
A non-refundable 50% deposit and a signed contract is due at the time of ordering to secure your date in our calendar. The final payment is due one month before your wedding.
We apologize for the wait. We are currently overhauling our brand and website to bring you new items and services later this year. Also our online sales are currently CLOSED for the spring/summer season. Please follow us on Instagram @mysweetnouveau to see where we pop up at for the summer. We will resume online sales in the fall (around mid Sept).